2025year Sanhui moved to its current English store
Photosand video of your doll before it ships
6monthsrepair warranty on direct orders
48hto report a problem after delivery
Where Sanhui sells online
Sanhui sells direct through its own English-language store. The catalog holds the company profile, the FAQ and the product listings; the order site is where you pick the head, skin tone and options and pay. Sanhui calls this store its only legitimate official site in English for overseas sales. A Japanese version of the store and a Chinese company site sit alongside it.
Resource
What it is
Since
English catalog
Company profile, FAQ, product listings
Late 2025
English order site
Order pages and checkout
October 2025
Japanese store
Japanese-language version of the store
November 2025
Chinese company site
Company profile, catalog photos and contacts, in Chinese
2016
Official forum account
News and answers to owner questions
2016
Previous English site
Overseas sales in 2019–2025; Sanhui stopped using the domain and pointed it to the new catalog
Retired in December 2025
How to find Sanhui’s current store
Sanhui moved its English store in October 2025 after problems with its old payment account, and in December 2025 it pointed the previous domain to the new catalog. If you search for the Sanhui doll official website, old links and bookmarks may still show the previous address, so check where a link lands.
Sanhui’s official account on a large doll owners’ forum announced the new store in October 2025 and the old domain’s closure in December 2025, which makes it a good place to confirm the current address. Sizes, lines and prices are summed up on the Sanhui doll guide home page.
01
Start from the official account
Sanhui’s forum account, active since 2016 with manufacturer status, posts site changes and new releases.
02
Check the store’s terms
The FAQ should match Sanhui’s stated terms: six months of free repairs on direct orders, problems reported within 48 hours, photos and video before shipping.
03
Check payment options
Sanhui lists PayPal, credit cards and a limited number of bank transfers per month. Pay by card or PayPal and your payment stays covered by dispute rules; the FTC warns that scammers push wire transfers, crypto and gift cards.
04
Compare prices
As of October 2026, Sanhui lists standard bodies at $2,599–3,249 and AIO models at $3,569–4,799, with a 10% discount on the order page. Use these figures as the benchmark for any store’s price.
Authorized Sanhui sellers and dealers
Sanhui dolls reach buyers two ways: direct from the maker’s store or through sellers who stock the brand. In 2022 Sanhui’s own forum account pointed a buyer to “our vendor” for details, and in 2024 owners asked Sanhui for official vendors in the US and the EU because many buyers prefer not to order direct.
Sanhui publishes no list of authorized sellers on its current English store, its archived English sites or its Chinese site. If you prefer a Sanhui doll supplier other than the maker, pick one that confirms the head number, body height and options in writing and forwards Sanhui’s factory photos before shipping. The store we link to should meet the same standard.
How to check a Sanhui seller
Two things about Sanhui make a seller easy to check. Every head carries a number, such as #23, so a good seller confirms the head number and body height in writing. Sanhui also photographs and films each doll before it ships, so the seller can forward those files and you can match the head, height and options before the doll leaves. The full checklist, from reverse image search to safe payment, is in the guide to legit sex doll websites.
Warranty: buying direct or from a seller
Point
Bought from Sanhui
Bought from another seller
Repairs
Six months of free repairs
The seller’s own policy
Shipping for repairs
Buyer pays both ways
Ask the seller
Reporting problems
Within 48 hours of delivery
Ask the seller for its deadline
Returns
Sealed packaging; broken seals mean the doll no longer counts as new
Ask the seller
Factory defects
Repaired under the warranty
Sanhui’s 2019 policy: parts and instructions, or a repair if you ship the doll to the factory
A good seller states its own warranty in writing before you pay, and the store we link to should do the same. Sanhui ties its six-month repair warranty to direct purchases, so for a doll bought from a seller, the seller’s warranty is the one to read.
In the US, also ask whether import duties are included in the price; sex doll shipping to America explains how customs works in 2026.
How to know your Sanhui is genuine
A genuine Sanhui comes with its own proof. Before the doll ships, Sanhui sends photos and video of it, and in 2017 the company said each video shows a tag with the buyer’s name. Check that the head number, body height and options in those files match your order.
No documented case of a Sanhui copy turned up in the sources this guide checked. In 2016–2017 Sanhui also let buyers verify a doll by scanning a barcode through its official WeChat account; whether that still works, especially outside China, is unknown, so rely on the factory photos. The Sanhui doll review shows what a genuine doll is known for.
Sanhui doll official site: FAQ
What is the Sanhui doll official site?
Sanhui runs its own English-language store: a catalog with the company profile and FAQ, linked to an order site where you choose options and pay. It replaced the previous English site in late 2025. Sanhui also has a Chinese company site, a Japanese version of the store and an official account on a large doll owners’ forum that announces site changes.
Does Sanhui have authorized dealers?
Sanhui dolls are sold by dealers as well as by the maker, but Sanhui publishes no list of authorized dealers on its current or archived sites. A good seller backs your order with proof: factory photos and video of your doll, the head number confirmed in writing and its own warranty terms. Ask the store we link to for the same proof.
Should I buy direct or from a seller?
Buying direct gets you Sanhui’s six-month repair warranty, factory photos before shipping and the maker’s list price. Some owners prefer a seller anyway; in 2024 they asked Sanhui for official US and EU vendors. With a seller, its own warranty applies instead, so read it and get it in writing before you pay.
How do I know a Sanhui doll is genuine?
Your own factory photos and video prove it. Sanhui produces them for every direct order before the doll ships, and a good seller forwards them. Check that the head number, body height and options match your order. A price close to Sanhui’s list price and listing photos that a reverse image search does not find on older sites are good signs too.
Why does Sanhui’s Chinese site show a security warning?
As of October 2026, the Chinese company site’s security certificate had expired back in 2023, so browsers flag it. The site still loads, but it is in Chinese. Overseas buyers order through Sanhui’s English store, which the company describes as its only legitimate official site in English for overseas sales.